| Our Policies |
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| Payment All Prices are shown in Canadian Funds. At this time all online transactions are conducting using secure Pay Pal services. Transactions through Pay Pal can be made using Master Card, Visa or Debit. You are not required to have or to open a Pay Pal account to complete transactions. Money orders and personal or company cheques based from Canada will be accepted for purchases, however, these funds must clear our local banking institution prior to products being shipped... If you have concerns about these payment methods, please contact us directly at (780)239-8593. If you reside in the Edmonton area or will be travelling to the area, local pick-up can be arranged to avoid shipping costs. Local transactions can be conducted using cash. 7% GST is added to all pricing. Shipping charges apply unless other arrangements are made in advance of order. Special Delivery in the Edmonton Area Local delivery of orders over $25.00 can be arranged for an additional charge, please contact us for specifics. (780)239-8593 Returns Simply stated, if you are not satisfied with our products, within a 10 (ten) day period after shipping, we will gladly accept return of the item(s). If you aren't satisfied... Neither are we! To complete a return, you must contact Body Essentials by Snowchild via email and request a return verification number within the 10 day period as mentioned above. The simply package the item and return it to us. You are responsible for any return shipping cost incurred. If we make an error or omission in your order, please notify us immediate by email info@snowchild or by phone (780) 239-8593. Please be as detailed in your communications as possible so we can effectively correct the problem! Confidentiality Any and all personal information we collect to complete a transaction is maintained with the strictest of confidence in mind. Body Essentials by Snowchild does not share or distribute personal information to any other party. |
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| General Information |
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| Storing and Using Snowchild Products We make small batches that don't use complicated chemical preservatives. Our products should be used within 6-8 months of purchase to ensure freshness. Until ready for use, store products in a cool dark place unopened to help retain the herbal scents and properties. Common Sense and Warnings Our products have not been clinically tested. Please use common sense and caution, check for sensitivities before using, and discontinue use immediately if irritation or rash occurs when using any body care product. None of our products should be used internally or by children, unless specified on the packaging. Products and the information supplied about them are offered based on research of traditional and current herbal uses. They are in no way intended as a substitute for consultation with a licensed health-care professional, and are not intended to treat, diagnose or prescribe in any way. A qualified medical practitioner should be consulted for advice about treatment for any medical condition. If any medical condition/pregnancy exists, please consult with medical professional prior to using any product containing essential oils. Body Essentials by Snowchild accepts no responsibility for the use, mis-use, nor mis-handling of products. Keep this and all other such products safely out of the reach of children. |
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| Services We Provide |
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| Referral Discounts: As a satisfied customer of Body Essentials by SnowChild, you will likely become a highly effective in promoting our products and services... To help acknowledge your repeat orders and referral of family and friends we are happy to offer you a discount on every third purchase you make. As well, an additional discount on your future purchases is offered for orders received that are a direct result of a referral you have made to our company. Please email us for more information on this program. Wholesale: We are happy to discuss potential opportunities for other businesses to carry our product line in their establishment. To start this process, please email info@snowchild noting "wholesale inquiry" in the subject line. Private Labelling: A limited number of our products are available for private labeling for Registered Massage Therapists, Alternative Health Care Practitioners, Retreats, and for special personal events such as bridal and baby showers. Please contact us well in advance to discuss your private labeling needs. |
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| Proudly Canadian Made |
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